2021 Refund Information
We recognize we're in the midst of uncertain times right now - times that call for extra flexibility, special value, and an absolute assurance that your health and safety are being closely looked after. With that in mind, Sixthman has postponed all of our Early 2021 cruises.
Keeping the Blues Alive at Sea VII will now be sailing February 21-25, 2022 from Miami to Ocho Rios, Jamaica aboard Norwegian Pearl.
Currently booked guests received an email on Wednesday, September 23rd announcing the 2022 cruise and how to proceed. Only the Lead Guest should make the selection and their email includes unique links for the cabin's specific reservation.
Once receiving the email, the Lead Guest may choose how to proceed from the options below:
- Transfer and retain your same room for 2022
- Transfer to Keeping the Blues Alive at Sea Mediterranean II in 2021 (our team will reach out to you regarding room selections)
- Receive a future cruise credit*, which can be used on a future Sixthman festival or non-charter Norwegian sailing valid beginning November 2020 through December 31st, 2022.
- Submit a request for a full refund
*Any travel protection premiums purchased through Sixthman will be issued as a refund to your most recent credit card payment or via check.
Lead Guests will have until 11:59pm ET on Wednesday, October 7th to make their cabin's selection in the e-mail. If no response is submitted by Wednesday, October 7th, your 2020 reservation with same cabin and show tickets will be automatically transferred to Keeping the Blues Alive at Sea VII in 2022 as the default option.
Booked guests will have until October 15th, 2020 to modify their selection to request a refund or future cruise credit. Refund requests made by Wednesday, October 7th will be processed by October 23rd. Depending on your financial provider, you will see the funds post within 3-5 business days. All refunds requested after October 7th prior to October 15th will be processed in November.
Please contact our Guest Services team if you did not receive the email or if you have questions.
Looking After Our Communities has always been the compass guiding how we build your vacation experience, and that applies now more than ever.
For a full FAQ and details of the new programs and policies, including transfers and beverage package options, please go here.